For context, Chimicles describes “drift” as when:
“…the joystick on the Joy-Con controllers will automatically register movement when the joystick is not being touched by the user, [thus] causing significant interference with gameplay”.
US District Judge Thomas S Zilly has allowed the case to enter a state of arbitration owing to the fact that Nintendo’s customers had a “valid” claim. Zilly also refused to grant Nintendo’s requests to dismiss the case altogether.
The lawsuit was first filed back in July 2019. Since then, Nintendo has dropped charges for Joy-Con drift repair applications from customers. Furthermore, Nintendo has offered refunds to customers who had paid for these repairs previously.
The Koopa King Comments
Back in November, Nintendo spoke to The Verge about the drift issue. President of Nintendo of America Doug Bowser; and, yes, that is his actual last name; commented saying:
“We are continuously looking at ways to improve our products as we go forward, but in the end we want consumers to have a great experience. And if in any case they’re not having that experience, we encourage them to contact our customer support groups and we’ll do our best to help them through that. That has been how we’ve been handling our consumers over the last few months as issues like this have arisen, and we believe that consumers are finding their way back to great gameplay experiences”.
It’ll be interesting to see what happens from here. Nintendo has already started repairing the faults for free and even refunding past repair jobs. Clearly though, there is more Zilly thinks Nintendo could do.
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ABG’s Senior Editor (News), YouTube content creator/streamer.