Nintendo just launched a program called “Nintendo Switch Concierge”. This program will allow you to make an appointment and video chat with a Nintendo representative.
The program is mostly intended for new Nintendo Switch owners who perhaps feel a bit lost and overwhelmed about what games to start out with or which game to play next. Each conference is 30 minutes long and the topics include “Nintendo Switch 101,” both “Games (Getting Started)” and “Games (What to Play Next),” as well as several other options. Although the Nintendo rep will also “try to answer any other questions you might have as well, time permitting.”
However, the Nintendo reps won’t really answer any questions not regarding Nintendo Switch and its games. So, you can’t ask the Nintendo reps to help you with your homework or to solve the economic crisis, for example.
The Nintendo Switch Concierge program is free and appointments are open through the end of the month. You can only schedule one appointment, however. The chats themselves are hosted through Microsoft Teams, so you’ll need to install the app ahead of time if you plan to chat on a mobile device.
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