Blizzard Caves to Customers, Offers Refunds for Warcraft 3: Reforged

Blizzard Caves to Customers, Offers Refunds for Warcraft 3: Reforged

Blizzard has been at the centre of controversy this week with the recent release of Warcraft 3: Reforged.

The game released with a myriad of issues, which you can read about here. As a result, players have made their voices heard in the community.

The title currently holds the lowest user score for a game on Metacritic. Meanwhile, a website called Warcraft 3: Refunded has launched to dissuade potential customers from purchasing the game.

Following this, Blizzard is now offering instant refunds to dissatisfied customers through tickets on their website, Polygon has reported. Users on Reddit have reported successful refunds, even after several hours of play.

For instance, Reddit user u/krOnicLTD reported over 5 hours of gameplay and received his refund in under a minute.

Warcraft 3 Bugs

A Good Thing Done, or Just a Legal Obligation?

Fans are still sceptical of Blizzard’s actions. Reddit fan u/Username_6668 had this to say in response to u/krOnicLTD‘s post;

“Don’t forget that this is only happening because of the FCC (and other) complaint links that some people spread around. If no action was taken, they wouldn’t have done what they are legally required to do when shipping a defective product without pressure”.

Warcraft community manager Randy “Kaivax” Jordan took to forums and promised that patches to the game would be coming in the near future to fix graphical bugs and issues with the games UI.

Jordan has also stated that support for online features such as leaderboards and clans (features that were present in the original version of the game) currently in the works.

Blizzard has a long road in front of them if they hope to make right with fans.

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